Faqs
Find answers to common questions about our truck scales, customization, and services. Learn more about Terriniel Scales Inc. and our dedication to quality.
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Faqs
What is Terriniel Scales and what is Loadmaster and Jem International?
Terriniel Scales Inc is a Philippine Company that has carried the Loadmaster brand located Findlay Ohio brand since 1993 as a sole distributor as well as carrying all types of bagging scales from JEM International located in Shawnee Kansas. As part of our agreement, we receive Engineering, Technical, Mechanical, Electrical training from our Principal Providers. We import essential parts such as Load Cells, Indicators, Circuit Boards, Chips & Etc. We have continually sent Technicians to their Facilities for Training and we are Grateful for the full support they have shown us over the years. In return, we will ensure that our Workmanship will match the qualit
How Much Truck Scale Capacity Should We Get?
We can customize your scale and have it at 30, 40, 50 60, 100-200 Tons. Depending on your need, we will recommend the right scale for you whether you’re a Batching Plant, Cement Plant, Feed Mill, Rice Mill, Paper Plant, Landfill, Port Services, Earth Crushers, Food Processing & Etc.
What is the suitable Length of Truck Scale for us?
We can have 9 to 15, 18 to 24 Meters Divided into 3 or 4 (Loadcell) Sections depending on our client’s allowable space while also taking into consideration the amount of maneuvering, truck flow, Safety of workers and ease of operations.
How do I know which Model of Truck Scale we should get?
We kindly request to schedule a Free On-Site appointment with our clients for us to predetermine important factors such as; location, commodities to be weighed, Road accessibility, Airborne Salinity, need for software integration, security & Many important factors that will help us find the right weighing solution for you.
What Type of After Sales Support Services do you provide if my scale breaks?
To save time and money, we initially provide support to our client’s via phone and email Free of Charge if those problems can easily be mitigated, however, If it requires our visit, we will promptly visit and have essential parts and accessories with us to save our client’s time and prevent prolonged breakdowns and further interruptions on your production.
How Do you provide Truck Scale Maintenance?
For Our Hundreds of client’s that we maintain regularly. We provide routine calibration, checkup of links, pins, loadcells, main girders. Every Scale part is essential to a Scale’s Accuracy. We can also replace Electronics, Accessories, Repair structural steel, Concrete Foundations. Upon Turnover please read the manual on how to maintain your scale and protect it from hazards.
How Fast and how Far can you deliver?
With a couple measurements, we can fabricate our structural steel in our Fabrication Plant in a couple of days, we then deliver to Anywhere in Luzon, Visayas, Mindanao and have delivered in parts of Southeast Asia. For concrete decks it is between 30-45 days depending on curing time, we will have the scale turned over along with its Foundation. For All-Steel Scales, we will have it installed and ready in 1-2 weeks.
How can we Ensure the accuracy of our Scales for audits such as ISO, Government and business partners?
Our Technicians and Test Weights are DOST-ITDI certified, At certain calibrations we have Government representatives be present during our Buildup ( Calibration ) procedure.